Introduction

Welcome to Beurre Patisserie (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy and Terms & Conditions explain how we collect, use, disclose, and safeguard your information when you visit our website beurrepatisserie.co.uk (the “Site”). Please read these policies carefully. If you do not agree with the terms of this privacy policy and terms & conditions, please do not access the site.

Privacy Policy

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

  • Personal Identification Information: This includes your name, email address, phone number, and postal address.
  • Demographic Information: Details such as age, gender, and location.
  • Financial Information: Information related to your payment methods, such as credit card numbers, for processing purchases.
  • Technical Data: This includes IP addresses, browser types, and operating system information.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and the links clicked.

2. How We Use Your Information

We use the information that you provide to us for the following purposes:

  • To Provide and Operate Our Services: Ensuring the smooth operation of our website and services.
  • To Improve Our Services: Enhancing, personalising, and expanding our website and services.
  • To Understand Your Preferences: Analysing how you use our website to serve you better.
  • To Communicate With You: Sending you updates, news, special offers, and responds to your inquiries.
  • To Process Transactions: Handling orders, payments, and facilitating delivery.
  • To Prevent Fraud: Ensuring security and monitoring against theft and fraudulent transactions.

3. Cookies

What Are Cookies?
Cookies are small files stored on your device (computer or mobile device) by your web browser. They are used to enhance your browsing experience by remembering your settings and preferences.

Types of Cookies We Use:

  • Necessary Cookies: Essential for enabling basic functionalities of the website.
  • Performance Cookies: Help us understand how visitors interact with our site by providing information about the areas visited.
  • Functionality Cookies: Allow the site to remember your preferences for a more personalised experience.
  • Targeting/Advertising Cookies: Used to deliver more relevant advertisements to you.

Managing Cookies:
You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

4. Google Analytics

We use Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to improve the user experience. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

5. WooCommerce Integration

Our Site is integrated with WooCommerce for e-commerce functionality. As part of this process, WooCommerce collects information about your purchases, including payment details necessary to complete the transaction. WooCommerce may use information about your purchase history to deliver customer service and support. For more details on how WooCommerce handles your information, please refer to WooCommerce’s privacy policy.

6. User Login and Membership

If you register on the Site, you will be asked to provide basic personal identification information, such as your name, email address, and a password. This information allows you to create and manage your account. We use secure protocols to protect your login information and to prevent unauthorised access to your account.

7. Sharing Your Information

We may share your information with third parties who perform services on our behalf, such as payment processing, order fulfilment, email delivery, hosting services, customer service, and marketing assistance. We will only share your information to the extent necessary to perform these services.

8. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Retention of Data

We will retain your information only for as long as needed to fulfil the purposes outlined in this privacy policy or for the duration required by law.

10. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to request access to, correction of, deletion of, or portability of your personal data. If you wish to exercise any of these rights, please contact us at info@beurrepatisserie.co.uk.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions or concerns about this Privacy Policy and Terms & Conditions, please contact us:

Email: info@beurrepatisserie.co.uk
Mailing Address: (Please see our “Contact Us” page for the appropriate address)

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy and Terms & Conditions.

Terms & Conditions

1. Acceptance of Terms

By accessing and using our Site, you agree to comply with these terms and conditions. If you do not agree to these terms, please do not use our Site.

2. Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, and software, is the property of Beurre Patisserie and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

3. User Conduct

You agree not to use the Site for any unlawful purpose or in any way that may harm Beurre Patisserie or any third party. Prohibited behaviours include (but are not limited to):

  • Posting harmful or offensive content
  • Attempting to gain unauthorised access to our servers or systems
  • Engaging in any activity that disrupts the Site’s functionality

4. Limitation of Liability

To the fullest extent permitted by law, Beurre Patisserie shall not be liable for any damages that result from the use of, or the inability to use, the materials on our Site or the performance of the products, even if Beurre Patisserie has been advised of the possibility of such damages.

5. Termination

We reserve the right to suspend or terminate your access to our Site, without notice and for any reason, including if we believe you have breached these terms and conditions.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Changes to Terms & Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the Site will signify your acceptance of the updated terms.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy and Terms & Conditions.

Thank you for visiting Beurre Patisserie!

Contact Information

If you have any questions or concerns about this Privacy Policy and Terms & Conditions, please contact us:

Email: info@beurrepatisserie.co.uk
Mailing Address: (Please see our “Contact Us” page for the appropriate address)

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy and Terms & Conditions.