1. Introduction
Welcome to Beurre Patisserie’s online shop. By using our website or placing an order, you agree to the terms outlined below. These terms apply to all purchases and interactions made through our online store or click-and-collect service at 2 The Crescent, Lytham St Annes, FY8 1SN.
If you do not agree with these terms, please refrain from using our website.
2. General Terms
- Beurre Patisserie specialises in perishable goods, and specific terms apply to these items as detailed below.
- The information provided on this site, including product descriptions and pricing, may change without notice.
- Use of this site is subject to our privacy policy and compliance with GDPR.
3. Ordering
3.1 Placing an Order
Orders must be placed online, and full payment is required at checkout.
3.2 Order Confirmation
A confirmation email will be sent upon receipt of your order. This does not signify acceptance of your order, which remains subject to availability.
3.3 Order Fulfilment
Orders are prepared fresh for collection at our store during the designated time slot chosen at checkout. Late collection may impact the quality of perishable items.
4. Click-and-Collect Policy
4.1 Collection Address
Orders must be collected from:
2 The Crescent, Lytham St Annes, FY8 1SN.
4.2 Collection Time
Please ensure you collect your order during the scheduled time slot. If you miss the final collection time, we cannot offer a refund or alternative collection dates due to the perishable nature of the products.
4.3 Identification
Bring your order confirmation email when collecting your order.
5. Pricing and Payment
- All prices are listed in GBP and include VAT where applicable.
- Payment must be made through secure payment methods accepted on our website.
- Beurre Patisserie reserves the right to adjust pricing without prior notice.
6. Refunds, Returns, and Cancellations
Please see our Refunds and Returns Policy for detailed information regarding eligibility and processes.
6.1 Cancellations
- Orders are final after payment and cannot be cancelled once payment is finalised.
6.2 Non-Returnable Items
Freshly prepared food items and perishable goods are non-returnable unless faulty or not as described.
7. Liability
- Beurre Patisserie is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- Our liability is limited to the value of the order.
8. Intellectual Property
- All content on this website, including images, text, and logos, is owned by Beurre Patisserie.
- Unauthorised use of our content is prohibited.
9. Privacy and Security
We prioritise the security of your personal information and comply with GDPR. For more details, please see our Privacy Policy.
10. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of the English courts.
Need Help?
For any questions regarding these terms, please contact us:
WhatsApp: 07395 769816
Email: info@beurrepatisserie.co.uk